Privacy Policy

Last updated: August 11, 2026

Cranial One ("we," "us," or "our") operates cranial-one.com, a financial literacy website serving users in Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase books, subscribe to newsletters, or contact us. Please read this policy carefully. By using our site, you consent to the practices described here.

Information We Collect

We may collect personal information that you voluntarily provide when you fill out forms on our website, including your name, email address, shipping address, phone number, and payment details when placing an order. We also collect non-personal information automatically through cookies and similar technologies, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

When you add items to your cart, cookie consent preferences are stored locally in your browser using localStorage. Shopping cart data may also be stored locally on your device. We do not collect sensitive financial account credentials directly; payment processing is handled by secure third-party payment providers compliant with PCI DSS standards.

How We Use Your Information

We use the information we collect to process and fulfill book orders, send order confirmations and shipping updates, respond to customer service requests, deliver newsletters and free resources you request (such as our 30-day budget checklist), improve our website content and user experience, analyze traffic patterns and site performance, prevent fraud and unauthorized transactions, and comply with applicable legal obligations under Canadian privacy law including PIPEDA where applicable.

We may send promotional emails about new books, blog articles, or special offers if you have opted in. You may unsubscribe at any time using the link in any marketing email or by contacting us directly.

Sharing of Information

We do not sell your personal information to third parties. We may share data with trusted service providers who assist us in operating our website, conducting business, or serving users, such as hosting providers, email delivery services, analytics platforms, and shipping carriers, provided those parties agree to keep information confidential and use it only for the purposes we specify.

We may disclose information when required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

Data Retention and Security

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. We implement appropriate technical and organizational measures including encryption in transit, access controls, and regular security reviews to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your province of residence in Canada, you may have rights to access, correct, or delete personal information we hold about you, withdraw consent for marketing communications, and lodge a complaint with a privacy commissioner. To exercise these rights, contact us at privacy@cranial-one.com. We will respond within a reasonable timeframe as required by applicable law.

Children's Privacy

Our website is intended for users aged 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information from a minor, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or our data practices, email privacy@cranial-one.com or write to Cranial One, Privacy Office, Toronto, ON, Canada.